| NO. | Sop name | SOP Number |
| 1. | SOP SERVICE RECEIVING IT PROBLEM REPORTS | SOP Number 300 Year 2024 |
| 2. | INTERNET ACCESS SERVICE SOP | SOP Number 301 Year 2024 |
| 3. | SOP FOR E-MAIL CREATION SERVICES | SOP Number 302 Year 2024 |
| 4. | PASSWORD CHANGE SERVICE SOP | SOP Number 303 Year 2024 |
| 5. | ICT CERTIFICATE SERVICE SOP | SOP Number 304 Year 2024 |
| 6. | NETWORK SECURITY AUDIT GUIDELINES SOP IDENTIFICATION STAGE | SOP Number 305 Year 2024 |
| 7. | CONTAINTMENT STAGE NETWORK SECURITY AUDIT GUIDELINES SOP | SOP Number 306 Year 2024 |
| 8. | NETWORK SECURITY AUDIT GUIDELINES SOP PREPARATION STAGE | SOP Number 307 Year 2024 |
| 9. | WEBSITE AUDIT IMPLEMENTATION SOP | SOP Number 308 Year 2024 |
| 10. | SOP FOR DETERMINING ICT TRAINING GRADUATION | SOP Number 309 Year 2024 |
| 11. | SOP FOR IMPLEMENTING ICT TRAINING FOR STAFF | SOP Number 310 Year 2024 |
| 12. | SOP FOR IMPLEMENTING ICT TRAINING | SOP Number 311 Year 2024 |
| 13. | ICT TRAINING REGISTRATION SOP | SOP Number 312 Year 2024 |
| 14. | SOP GUIDELINES FOR BACK UP DATABASE AND WEBSITE | SOP Number 313 Year 2024 |
| 15. | APPLICATION CREATION SOP | SOP Number 314 Year 2024 |
| 16. | SOP FOR HANDLING SOFTWARE DISRUPTIONS | SOP Number 315 Year 2024 |
| 17. | SOP PEDOMAN UPLOAD CONTENT WEBSITE | SOP Number 316 Year 2024 |
| 18. | SOP FOR APPLICATION CONFIGURATION CHANGES | SOP Number 317 Year 2024 |
PTIPD SOP can be downloaded HERE.